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How do I choose the right page for my knitting needles?
To select the appropriate page for your knitting needles, look for the 'Size chart' section in the product descriptions on the interchangeable needles pages. This chart displays spaces for needle sizes available for each option, helping you to find t
What should I do if I get a 'do not ship to this location' error when placing an order?
If you encounter an error stating that we do not ship to your location when entering your postal code, please choose the 'Local pickup' option during checkout. You can then provide your shipping address either directly through communication with us o
How can I report a grammatical error in a product description on the website?
Our team strives for accuracy in all our product descriptions. If you spot a grammatical error or anything that seems off, please inform us, and we will take swift action to correct it. Your vigilance helps us maintain the high quality of our content
What should I do if product descriptions are not displaying correctly on my mobile device?
If you are experiencing display issues such as overlapping text in product descriptions on your mobile device, please let us know so we can work to fix it as quickly as possible. Additionally, we are here to help if you need information about any spe
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