Account & Website
Do I need a T&M membership account to make a purchase?
No, signing up for a T&M membership account is entirely up to you and you can checkout without an account anytime. Having a T&M account speeds up your checkout next time and has membership perks like exclusive offers, the ability to save/share wishli
I have a gift card or discount code, how can I redeem it?
To redeem your discount code, add all items to cart and click Checkout. On the checkout page, you will see a link to Add a discount code or a gift card in the Order Summary section. Type in the code and click Apply. If your order is eligible for the
How do I subscribe/unsubscribe from e-mails?
You can join our mailing list by scrolling to the bottom of the page and filling in the mini form. If you’ve already subscribed and wish to unsubscribe, you can log in, click on your account in the top right corner, and go to Edit Profile. Uncheck th
Why are prices constantly changing?
We are a Canadian shop and all our prices are set in Canadian dollars. Our shop converts these prices to your local currency (which you can select at the very bottom left of your screen) at the day's exchange rate. As exchange rates fluctuate, so do
What should I do if product descriptions are not displaying correctly on my mobile device?
If you are experiencing display issues such as overlapping text in product descriptions on your mobile device, please let us know so we can work to fix it as quickly as possible. Additionally, we are here to help if you need information about any spe
How can I report a grammatical error in a product description on the website?
Our team strives for accuracy in all our product descriptions. If you spot a grammatical error or anything that seems off, please inform us, and we will take swift action to correct it. Your vigilance helps us maintain the high quality of our content
How can I leave a review if I am encountering an error message on the site?
We value your feedback and are sorry to hear you're experiencing difficulties when trying to leave a review. While we work on resolving the issue, please feel free to communicate your experience directly to us. We appreciate your understanding and th